Warmly Tips:
1. This Size Chart is only for your reference. Please allow 1-3 cm error for hand measurement.
2. We appreciate that if you could allow slight color difference, as different computers may display different colors.
Please be sure to read the size chart before buying, or contact customer service to avoid unnecessary trouble, Thanks for your understanding. Enjoy your shopping!
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia&Middle East | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
perfect oversized fit! and the quality is way better than expected <3
Excellent.
Cool sweater! The quality is super and the size is steep, I took L, I wear regular clothes XS-S, I sat down as I wanted
Very cute sweater!! I definitely recommend this purchase if you want too spice up your wardrobe. It shipped within 3 days and I got my sweater 2 weeks after purchasing it.
Great sweater)
took a really long time to ship, about 3 weeks. but it is 100% accurate to the pictures and extremely soft and comfy. i got this in a large so it’s oversized and huge on me and i love wearing it! i recommend it if you’re patient
Afigenic jacket, cool quality, I thought for a very long time what to take, took L on height 183, sits perfectly
A little stick out the thread, but so all the OCS
Sweater stupendooooooooooooo
I love it but ask for your real size as in case it's oversize
I am very happy, good image quality, texture, and it opens up a lot, just like in the picture, product and excellent deal! I get there sooner than expected. I'll buy again!
Perfect! Couldn’t be happier! Comfy, super quality and looks stunning! Highly recommend!
Я бы хотел оставить более 5 звезд, этот товар Фантастический! Это свитер высочайшего качества, который я когда-либо покупал на Alixpress, он очень толстый, и узор совершенно четкий. Я ношу Американский маленький размер и Заказывал размер М, он подходит мне больше, он также точно тянется. Я еще не помыл его, но я дам всем знать, есть ли какие-либо усадки после этого. Я настоятельно рекомендую купить его и надеюсь найти больше товаров у этого продавца! Спасибо
I wish I could leave more than 5 stars, this item is fantastic!!! This is the highest quality sweater I have ever bought on Alixpress, it’s very thick and the pattern is perfectly clear. I wear a US small and ordered a M and it fits me oversized, it also definitely stretches. I have yet to wash it but I’ll let anyone know if there is any shrinking afterwards. I highly recommend purchasing it and hope to find more items from this store!!! Thank you
Soft, warm and beautiful!! Kiev got there for a month
Этот свитер очень милый! Доставка в Финляндия занимает около месяца. Материал свитера очень хороший, и он очень мягкий <3 люв это :)
Just a chic sweater 3>
Excelente vendedor y tienda lo recomiendo mucho, el envío fue rápido y es tal cual las imágenes de la publicación, el suéter es suave y se siente muy cómodo al usarlo, las tallas están bien, me quedo grande justo como quería, me encantó, es de muy buena calidad, traía su etiqueta, venía muy bien protegido, estoy contenta y muy satisfecha con la calidad de la prenda seguiré comprando aquí. ❣️
крутяцкий! очень хорошее качество!
Очень теплый и уютный джемпер точно соответствует описанию и изображению.
very soft and good quality
Came even before the stated deadline. Everything is fine, the threads do not stick out
Its so warm and cosy the jumper definitely fits the description and the image perfectly.
I love it so much omg it’s soooo soft and definitely worth the price!! Fits me exactly how I want, I got an XL and I’m 5’4, my bust is 36inches, waist is 28 inches and hips is 37 inches. I am 132 lbs and it has so much space left for the oversized fit!! YOU NEED TO BUY IT NOW IF YOU’RE THINKING ABOUT IT.
Okaayyy so it only took a week to arrive (!) I took L and its absolutely perfect (I am 170cm and my weight is like 50kg). The sweater is actually knitted and the quality is just so good!! So don't hesistate to buy this!