SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia&Middle East |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of CrazyLabShop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://crazylabshop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I before this purchase was cool and right now it became even cooler ()))/)()!!)// * ';())(!)//)/::;/)//!!
The quality is super, but very warm
Very soft and pleasant to the body)
замечательный свитер! брала с расчётом на оверсайз. рисунок очень чёткий, никаких искажений (ну если свитер положить. когда он на теле то, естественно, подстраивается под неровности фигуры). материал приятный для кожи, не колючий, можно носить на голое тело. отличный товар!
Cool jacket
BEST PURCHASE ON ALIEXPRESS HOLYSHIT!!! Arrived super fast and super accurate product??? Like it’s super good quality 11/10 bro
normally
It is very warm, quality and soft. Doesn't smell like anything. The seams are good in general, everything is fine thanks. The size approached, but if you want to directly freely take on + 1 more. I recommend the store and the store.
I love this sweater, it’s very soft and warm :)) I was expecting it to be smaller than what arrived, I ordered an XL and it’s more like a 2x or larger in my opinion. I would order true to size because it might be big anyways lol.
I dreamed of this sweater for two years and I'm very glad that I finally could buy it. It is very comfortable and beautiful. Misa best girl
The sweater is so cool!! On the growth of 180 took L. sits perfectly. If you want a specific oversize, then take a XL (do not drown ^ ^) material is soft and pleasant. arrived unexpectedly and it is worth noticing, which is quite fast. I'm happy with the thing, safely take it!
This sweater is such good quality! It’s insanely soft. Some threads do stick out but that’s normal for clothes. There is a smell but it should fade after washing. I bought a large (L) thinking it would be an oversize or just a little too big but it’s huge. I usually wear a medium (M). Came quickly in black bags. Overall the sweater is very nice and I advise!
The sweater is very soft, warm, no thread sticks out. I did not wash it yet, I took on the height of 174 size L, sits like an excellent oversize, the sleeves cover half the brush, all as I wanted) very quickly came came came
Absolutely love this sweater<3 good material! Super soft I don’t think the material will get linty fast either but we’ll see. Overall great sweater and it came in early :)
Fell in Love
Really good material and prettty thick, came in about 2 weeks!! I love it :)
such good quality and so worth it, i bought it in a bundle for cheaper lol and it was worth it!! the quality is so amazing and worth the buy, ordered sept 14 and came oct 2 to canada
Very nice and good quality
The item took about a month to get here, BUT I DEFINITELY LOVE THE SWEATER<3!! I bought a medium (which is the smallest size, bc there isn’t a small) and it fits like an oversized sweater, just how I wanted it to. ALSO THE MATERIAL IS AMAZING, and the picture isn’t printed on which is good (but it might fade in a washing machine, so I recommend hand-washing it)! The sleeves are long, which I also really like! My shoulder-to-shoulder measurement is 41 cm/16 inches, my sleeve/arm length is about 56 cm/22 inches, and my shoulder to belt measurement is 52-56 centimeters/ 21.5-22 inches. (This is just my experience yours might be different. Also, ignore the last 2 photos if you want)ꨄ.
Came in 2 weeks, on the growth of 84 took 2XL, sits like an oversize, the quality of the ZBZ
свитер супер, большой как я и хотела, качественный трикотаж, изображение очень четкое, пришёл максимально быстро, недели за полторы, никакого запаха, в общем все круто!!!
It’s such amazing quality! It arrived very fast!
Valid
This sweater is absolutely perfect. Came exactly as it shows in the pics, I’m 5’10 and I think I got a size large and it fits slightly big so you don’t have to worry about it being too small or anything, it’s definitely an oversized sweater. Plus it’s super thick
Oaoaoa This sweater is beautiful. On the growth of 160 m sat perfectly, delivery about 2 weeks