SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia&Middle East |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of CrazyLabShop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://crazylabshop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The goods came relatively quickly (about a month). The quality is quite consistent with this product.
качественный, ткань толстая, добротная.
The goods came very quickly, the backpack is super, I will order more, I hope for a discount from the store.
The article is of good quality, the color varies slightly but looks very good. The supplier shipping super fast long before the date indicated I recommend it.
Excellent Product recommended 100%
I guess it's the cheapest Fashion Anime Attack on Titan Canvas Men's Backpack that is offered online. Great!
Backpack fire!! I advise everyone!!!
Excellent backpack, odorless. Go straight. I liked it crazy. I recommend to buy from this store.
The order came to Volgograd for 6 days! The backpack is just great. Sewn very qualitatively, everything is neat, smooth. Nothing sticks out. A lot of different pockets. The castle is good. I bought it for my son. I think it will appreciate!!!
Fastest delivery (10 days). There is a little smell, but the quality is excellent! Roomy, the straps are durable, many compartments and pockets. Its money is worth, I recommend
Рюкзак классный!Вместительный.Всё устраивает.Спасибо.
Bag exactly as described! Perfect!
Everything is fine
Спасибо за хороший товар, качество на высоте. Желаю продавцу дальнейших успехов!
Even if it's not the cheapest Fashion Anime Attack on Titan Canvas Men's Backpack online, I recommend buying anyway. The quality is astonishing!
This webstore offers the best price for Fashion Anime Attack on Titan Canvas Men's Backpack
bien
Looks solid and is very nice... To see in time! Thank you
good quality and size granddaughter will love it
Superb bag my daughter is delighted I do not have a picture but it has the solid air, no smell the zipper and seam we look resistant to see with the temp. The sending was super fast arrives in 2 weeks I will recommend one for me
Ordered 06.09, arrived at the issue Center 23.09. Packed in 2 bags, the backpack itself is in a rag bag. No smell. The backpack corresponds to the description, model and quality of materials. We use the same not for the first year. And this one is no worse. Would advise.
The backpack is beautiful, I honestly didn't expect that quality apart is very spacious and has very good size pockets my daughter loved
Wonder, beautiful loved
Goods are quality. Thank you very much came very quickly weeks for 2. packed in 3 packs
Very good and comfortable, a bunch of pockets, looks great, very satisfied