SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia&Middle East |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of CrazyLabShop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://crazylabshop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Excellent Product, thick fabric, reliable sliding, arrived in nenos from one month to Colombia
perfecto productos, cumple con lo que promete y me llego en perfectas condiciones!
All norms.
Very good
Good description. More spacious than I thought.
I bought the old version of this bag about 5 years ago when I was still in University. I used the same bag now whilst working in a school and this bag is still perfect for my busy day. Unfortunately, my old bag wasn't up to it's perfect form so I was looking for an identical bag and I found it on this website! It's my favourite bag and students notice it and know I'm an anime fan. Thank you for still selling this bag! Please don't stop selling it! It's spacious inside with little divider pockets so you don't have to rummage around inside for little lost items. Delivery was very fast too! Thank you! :]
It's the second one we bought the same, it came very fast and exactly as in the description. Good backpack, tough though inside you have to watch not to put the folders very fair because you can break the lining by deterioration.
Probably the lowest price for Fashion Anime Attack on Titan Canvas Men's Backpack available in a lovely webstore!
Darker than in the photo. I went 2 weeks to Rostov-on-Don. pleasant to the touch, quality. Beautiful. Convenient. I take this not the first time. Advise
It came around the estimated time what was okay. Quality of product fully matches the description. Thank you!
Very satisfied with the order, came in about two weeks. A separate praise deserves packaging; in the backpack itself did not find any defects, very pleased. I was extremely surprised at the size of the backpack, it turned out to be even more than I imagined; pleased with a huge number of compartments and all sorts of small pockets. The material is quality and pleasant to the touch. In general, I am very pleased, thank you for this beautiful backpack ~
The backpack is just beautiful, very comfortable, many pockets, the quality is wonderful, I'm delighted. True, the parcel waited 2 months, but as contacted the store did not last a week, the backpack immediately arrived. The seller is very kind. Madly grateful
An excellent backpack in our store is so 2300. the daughter is happy.
I strongly believe that the best Fashion Anime Attack on Titan Canvas Men's Backpack online is available in this very shop. I seriously tried looking it up elsewhere, but failed
Product is super! Thank you very much!
F A N T T T I Q U E-shipping and very fast delivery. Very large and very beautiful bag.
Thank you, all is well
Отличный потфель,отправили быстро,в Волгоград пришло за 2 недели.
The second time we order from this store the goods. The application is issued quickly. The goods of excellent quality are delivered to our address within 2 weeks. The child with the first backpack passed 4 years, we hope that this backpack will serve as faith and truth no less. All pleasant shopping.
came quite fast. Love it!
Only 2 weeks went to Ufa. Excellent quality. Hard good fabric. Backpack recommend!
Fully corresponds to the photo. The quality is excellent. No thread. The seams are even. Son in delight
quality super! true to description.
Bought with no second thought. Best price for Fashion Anime Attack on Titan Canvas Men's Backpack!
La tela es muy buena y resistente, pero no es a prueba de agua. los zippers son de buena calidad y duraderos. en si, todos los materiales de los que esta hecha son de excelente calidad. Llego en 10 días, DEMASIADO rápido. ¡ME ENCANTA!