SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia&Middle East |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of CrazyLabShop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://crazylabshop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Nice case, come in transparent clear and the print on back. The print is a little dark but still awesome. I only missed the dust block for the charger plug part I had in my original case. Totally recommend it!
It's very nice and I arrive in less than a month✨Recommended
I come in good condition. It's kind of thin. But the design is fine.
The cover is super. The daughter is delighted
A little too clear
The cover came quickly and the quality is normal, the only thing he somehow pale, did not communicate with the store
I really glad that came to my country and fits my phone , the quality of the print is quite less that I was expecting but for the price is right. thank you
Very beautiful, all as on katrinkt, everything came in 3 weeks.
Cover of excellent quality. Came even before the promised time
On the sides there is no pattern, only behind. Sits tight. Recommend
It came quickly, the cover is very good quality, it came to the phone
The cover is good but a little thin on the sides
Well, norms, but the screen does not protect from falling (
Exactly such as in the picture, the daughter is happy, it came on time
чехол хороший. Сын доволен
The image doesn't look so nitida but still pretty. L I'm fast.
I love it! It's very nice.❤️ Quality nice I take 3 weeks to the state of Mexico❤️
This webstore offers the best price for Kimetsu No Yaiba Demon Slayer Phone Case for Xiaomi
Came on time; the cover is just awesome, both externally and in quality; ideally sat on the phone. Very strongly I advise ('∩• • • • •' ')
muito boa capinha ótima sem reclamação
чехол очень понравился)) но только ехал он почти 2 месяца, но это не зависит от продавца
Everything is OK, shvidka delivery.
The cover is good sorry but it's a little thin layer Because of this, the scratches of the rear chambers
Three good!
Very cool