The Promised Neverland Emma Norman Ray Figure

(69 reviews)
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Product Details

Size: 12~13cm

Material: PVC

Packaging: with/without Retail Box

Shipping & Payment


We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia&Middle East 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.


Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.


Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of CrazyLabShop (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.


If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

(69 reviews)
Write a Review
Verified Buyer
22 Apr 2024 20:18

Arrived in perfect condition.

Verified Buyer
22 Apr 2024 17:29

llegó muy rápido, en buen estado, muy bonito y con mucho detalle, lo recomiendo completamente

Verified Buyer
22 Apr 2024 16:57

I was very suprised on how great it was !! I like how you can take her off the seat . She's perfectly painted and modeled which suprises me since I got her for a such a low price !! Totally worth my money . Would buy again :]

Verified Buyer
22 Apr 2024 14:16

Very good, congratulations

Verified Buyer
22 Apr 2024 13:08

As in the description, product arrives fast ñ

Verified Buyer
22 Apr 2024 12:21

Order arrived within 20 days, exelent quality, if ordered with box comes vast bent, to be advised not to order with.

Verified Buyer
22 Apr 2024 10:39

Just as described. Very nice figure.

Verified Buyer
22 Apr 2024 09:45

j'avais peur de la qualité d'impression des yeux etc mais niquel, rien à dire!

Verified Buyer
22 Apr 2024 01:12


Verified Buyer
21 Apr 2024 20:37

Just like the picture, my daughter was delighted!

Verified Buyer
21 Apr 2024 17:42

What a fantastic shopping experience. All the items were of great quality and were received far sooner than I expected. We are delighted!!

Verified Buyer
21 Apr 2024 15:50

La compré con el Norman y a Emma la amé En perfecto estado y muy buena, su pelo esta más caído que en la foto y la parte de bajo de la silla esta medio doblada pero sirve de igual manera. Muy recomendable ♡

Verified Buyer
21 Apr 2024 15:47

Pretty good and in perfect condition, something serious negative that has blue Wicks and the bottom of the chair was half bent, but serves equally. Highly recommended♡

Verified Buyer
20 Apr 2024 23:12

Very beautiful

Verified Buyer
20 Apr 2024 20:27

Cute! I had to repaint the mouth because it was off print, already done in photo. But cute!

Verified Buyer
20 Apr 2024 11:40

Great figure! Looks just gorgeous. Delivered very quickly. Very nice and beautiful. On the neck there is a number, just like in anime. Pretty heavy. I ordered as a gift for a girl, she liked it and she's just in great delight. In general, I recommend!

Verified Buyer
20 Apr 2024 10:57

Love her so much

Verified Buyer
19 Apr 2024 15:22

The figure arrived in perfect condition, the order is delayed 8 days but I am very happy with the figure. Next time I'll ask ray and Norman.

Verified Buyer
19 Apr 2024 07:07

Very good product, arrived in less than a month. Excellent quality.

Verified Buyer
18 Apr 2024 15:33

quick and fast delivery

Verified Buyer
18 Apr 2024 10:50


Verified Buyer
18 Apr 2024 10:02

It is equal to description, very cute, arrived very fast and very well packed, totally recommended

Verified Buyer
18 Apr 2024 09:59

It is equal to the description, it is so cute, totally recommended

Verified Buyer
18 Apr 2024 09:58

It's equal to the description, really very nice and arrived in very little time, I love it

Verified Buyer
18 Apr 2024 01:24

Thank you, the figure came quickly enough and it turned out to be more than I expected, but unfortunately the box from the figure itself crumpled. However, this is not so scary, a little pasted and bun.

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Why Buy From Us

A few reasons why buy from us:


We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.


Enjoy flexible international shipping services that currently operate in over 200 countries across the world.


It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.


Brand new products are available on a regular basis.


We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.


Knowledgeable and professional support team is always happy to help you.


Check your order status online. As easy as that!

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