SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia&Middle East |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of CrazyLabShop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://crazylabshop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Chic sweater
Loooove!!! I bought as a gift and it’s literally so soft outside and inside. Not itchy. Print is nice. It’s already a bit oversized for loose fit so no need to size up but you can if you’d like! The store shipped the next day but mail carrier takes some time.
Crazy this blouse is very beautiful
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Nice sweater. I bought it for a gift, but I fell in love myself. I advise you to take large sizes, the over size looks cool. Soft and pleasant to the body.
заказала свитер 17.09, пришёл в почтовое отделение уже 02.10. буквально через пару часов после заказа товар отгрузили со склада. трек-код отслеживался на протяжении всего пути доставки. посылка пришла в обычном пакете с алика, внутри была пузырчатая пленка, свитер положили в отдельный мешочек. по качеству просто бомба!! если верить переводчику 95% хлопка, остальные 5% - какая-то синтетика. невероятно приятный к телу материал, качество рисунка также на высоте. ставлю 10/10 I’m in love берите не пожалеете будете самыми крутыми девочками и мальчиками миса-миса будет согревать в холодную пору=***
"нет слов, одни эмоции"
Afigennaya!!! Defections if you are below 160 cm and a little puchlenkie, I advise you to take s, the jacket is very big!! I took m and she almost to my knees
I ordered a sweater 17.09, came to the Post Office already 02.10. Literally a couple of hours after the order, the goods were shipped from the warehouse. Track code was tracked throughout the delivery way. The parcel came in an ordinary bag with Alika, inside was a bubble film, the sweater was put in a separate bag. The quality is just a bomb!! According to the translator of 95% cotton, the other 5% are some kind of synthetics. Incredibly pleasant to the body material, the quality of the pattern is also on top. I put 10/10 I'm in love take it will not regret you will be the coolest girls and boys of the bowl-MISA will warm up at a cold Time ***
good as expected, thank you
This is my best order for Ali!!! In general, the fine quality, the fabric is very pleasant to the body and the sweater is very warm, for winter and autumn the most it! The sweater is certainly worth its money. Take it, you will not regret it)
This is now my favorite sweater, very good quality, delivery generally lightning, very satisfied
Посылка пришла за 10 дней. Упаковали обычно, плохого запаха не было. Материал приятный, мягкий. Взяла самый большой размер, чтобы я могла носить и мой парень, так что подходит на рост около 160см и на рост 177см. Рисунок очень четкий. Сам свитер вроде ровный, прошито все отлично. Очень нравится свитер, так же заказывала с другим рисунком, но он был не такой четкий и я от него отказалась. Инст: trrrexcity
I before this purchase was cool and right now it became even cooler ()))/)()!!)// * ';())(!)//)/::;/)//!!
The quality is super, but very warm
Very soft and pleasant to the body)
замечательный свитер! брала с расчётом на оверсайз. рисунок очень чёткий, никаких искажений (ну если свитер положить. когда он на теле то, естественно, подстраивается под неровности фигуры). материал приятный для кожи, не колючий, можно носить на голое тело. отличный товар!
Cool jacket
BEST PURCHASE ON ALIEXPRESS HOLYSHIT!!! Arrived super fast and super accurate product??? Like it’s super good quality 11/10 bro
normally
It is very warm, quality and soft. Doesn't smell like anything. The seams are good in general, everything is fine thanks. The size approached, but if you want to directly freely take on + 1 more. I recommend the store and the store.
I love this sweater, it’s very soft and warm :)) I was expecting it to be smaller than what arrived, I ordered an XL and it’s more like a 2x or larger in my opinion. I would order true to size because it might be big anyways lol.
I dreamed of this sweater for two years and I'm very glad that I finally could buy it. It is very comfortable and beautiful. Misa best girl
The sweater is so cool!! On the growth of 180 took L. sits perfectly. If you want a specific oversize, then take a XL (do not drown ^ ^) material is soft and pleasant. arrived unexpectedly and it is worth noticing, which is quite fast. I'm happy with the thing, safely take it!
This sweater is such good quality! It’s insanely soft. Some threads do stick out but that’s normal for clothes. There is a smell but it should fade after washing. I bought a large (L) thinking it would be an oversize or just a little too big but it’s huge. I usually wear a medium (M). Came quickly in black bags. Overall the sweater is very nice and I advise!